All VP Royals Orders Are Sent Via Royal Mail Delivery Services
We ship our orders every Thursdays and Fridays. All orders are sent via a tracking service to ensure the safe arrival of your order. We recommend that customers check the progress of their deliveries via www.royalmail.com. Please ensure you are available on the estimated date of arrival of the order or contact the courier to schedule a redelivery to your home address or a pick-up at a nearby holding facility.
Royal Mail Signed For Service: Delivered within 3-5 working days
Royal Mail Tracked & Signed For Service: Delivered within 5-7 working days
Royal Mail Tracking & Signed For Service: Delivered within 7-10 working days.
Once orders have been confirmed to be delivered to the given address entered for shipping during purchase, VP Royals cannot be held responsible for lost or stolen packages. We advise that customers contact the courier immediately for further information and assistance regarding the delivery. Please keep your tracking numbers safe as this will be required when getting in contact with the courier, in order to be assisted promptly.
However If for any reason the courier is unable to assist with finding the order, please contact us at email@example.com with the case number provided from the courier so that we can assist you further.